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Common Queries

FAQs

How long does delivery take after sending the order?
After the order arrives, manufacturing takes 5 to 7 working days, in addition to the shipping period.
I want to order samples, is there a discount?
Yes, you can get a 30% discount on sample orders twice a year.
How can I be sure that my albums have been received preserved without being opened to ensure privacy?
The albums are made by an all-female team and all albums are sealed in thermal nylon in order to ensure confidentiality and privacy
Are there discounts on large and multiple orders?
Of course, there is a loyalty system for Dolce Vita customers to ensure that you get the right discount for the size of your orders.
Warranty and quality
Dolce Vita uses the finest materials and machines manufactured in Europe and Japan to ensure luxurious products of world-class quality.
How can I pay for the order and receive it?
You can pay via credit cards or bank transfer, and delivery is made within the Emirates and all countries of the world via guaranteed shipping companies such as Smsa or domestic courier express.
How can I send the order?
You can process images, upload and arrange pages using several programs. You can also use the free (Album Express) program and send the order safely.
How are photos and albums printed?
Dolce Vita uses Japanese Epson printers, which are famous for their high-quality printing by a professional female team.

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